L-Glutamine
Questions
grrreat_mistry
2 months ago
ID: Pa9c5c923dd6b220f
Which country is the L glutamine sourced from? And is it made from corn? If so, is it non GMO? PS. You should provide all these details on the product page instead of having customer to poke and ask!!! And if you are pretending to be a UK based website, then at least give password suggestion in English and not in Czech 'Heslo musí obsahovat alespoň jednu číslici a velké písmeno.' What does that even mean to a UK based customer!!!
Michaela
2 months ago
ID: Pbf4753355abc820e
Hello, thank you for your suggestions. All our ingredients are GMO-free.
As for pretending to be from the UK – just like anyone else, you have access to https://vilgain.co.uk/history-of-vilgain, where you can read that this is not the case. Having a UK domain does not equal pretending to be from the UK.
Thank you for your understanding and have a nice day.
grrreat_mistry
2 months ago
ID: Pac87956fcd6caa39
Thanks Michaela! Well, don't want to drag it further, but your link itself says 'We are starting to build a team and offices in London.' So you are a UK based company AFAI am concerned (NOT just a .uk domain :)) And I'm simply giving you a valuable feedback as a customer that your instructions should be in English especially considering that it's a .uk domain. But you seem to have gotten offended. Anyway, you didn't answer if it's corn based and where (which country) do you source it from? Would help me decide. Thank you!
Michaela
2 months ago
ID: P9dac3502dab8805d
Hello,
Thank you for your message and feedback—we really appreciate it. We certainly did not mean to offend you in any way, and we apologize if our previous response came across that way.
Regarding the language of the instructions, thank you for bringing this to our attention. The password on the page should now be corrected and the instructions should be displayed in the appropriate language.
As for the origin of the raw material, the substance in question is produced by a fermentation process from materials containing glucose. However, we cannot confirm the specific source of glucose with certainty, as it may come from various plant sources, including corn.
Thank you for your understanding and for your feedback, which helps us to further improve our services and information on the website. If you have any further questions, we will be happy to help. 😊
henryjmoore2017
last year
ID: P9da2eedfdce504a8
Hello! Does this product contain gluten or any diary products or nuts?
Valentýna
last year
ID: P9967a9c7db48cefa
Hello, Vilgain L-Glutamine does not contain gluten, dairy products, or nuts. It is a pure form of L-Glutamine without any additional ingredients. Thank you, and have a great day!