Return policy

Make a claim or return goods within 30 days

If there are any issues with your order, or if you've had a change of heart, please contact us within 30 days of delivery. You can email us at support@vilgain.co.uk. In your email, please provide the reason for the return. When returning the products, please include the order number.

You can also print the form and fill it in manually.

The goods arrived damaged or do not match the order

  • If the goods have arrived damaged or do not match your order, please contact us.
  • Via e-mail support@vilgain.com

My Orders

Below is a list of the orders eligible for return or complaint.

To view your orders, please log in

To view all available orders, you need to